Help

How can we help?

Getting started

How do I sign in to Ofis?

Download the app, enter your phone number and confirm the code you receive.

How do I change my profile photo?

Go to Settings, tap your current photo and choose a new image.

Can I use Ofis on several devices?

Yes. Open Settings › Linked devices to view and manage your sessions.

Chats and groups

How do I create a group?

Go to the Groups tab and tap + to create a new one.

How do I translate a message?

Touch and hold the message and tap "Translate".

How do I turn on disappearing messages?

In the chat or group info, tap "Disappearing messages" and choose how long.

Calls

People can't hear me well on calls

Check that Ofis has microphone access in iPhone Settings › Ofis, and try switching the audio output with the button on the call.

How do I turn on the AI summary?

In a group, open the call menu and choose "Call with AI summary".

Account and privacy

Who can see my last seen and my number?

You decide in Settings › Privacy: everyone, only your contacts, or nobody.

How do I turn on two-step verification?

Go to Settings › Security › Two-step verification.

I want to download my data

In the app: Settings › Account › Export my data.

I want to delete my account

In the app: Settings › Account › Delete my account. Your Liza data is deleted too.

Notifications

I'm not getting notifications

Go to iPhone Settings › Notifications › Ofis and check that they're allowed.

Can't find the answer?Write to us from the app or see how to contact us.